Implementing Automation and Upgrading Website for Food Delivery Business
Ecommerce Website for Grocery Business
The Problem:
Northern Shopper is a family-run business that supplies food and merchandise to people in Canada’s north by air and sea. They have been providing affordable food to families since 2012 with no signs of slowing down. Since their debut more than a decade ago, they have helped put food on the table for thousands of families.
They came to us after a previous web developer dropped the ball on the project shortly before the launch date.
The Solution:
- Fix bad code in Shopify
- Implement nurture and rebuy automation
- Simplify their product upload by writing a custom generation script and consolidating all of their product data to the cloud
- Create a proprietary app to notify customers via Shopify when their package has been delivered
- Improve their invoicing templates and product calculations
- Design a freight weight estimator (this was a huge hit)
The Results:
- We were able to scale this $10 million business to unprecedented levels
- Our working relationship led them to trust us to help launch two other websites for them
A Testimonial:
"In short though, you’ve invested the time and curiosity to understand our total ecosystem. You’ve offered options to make our business work better. You’re very responsive to urgent needs to keep our ecommerce business operational. And you and Michelle are great people so I truly like interacting with y’all when I need to."
Patrick Watson
CEO